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Entry No. 04 · Voice AI · Agent

AI Receptionist for Dental Clinics

A voice agent that handles the whole call, not just a script.

A patient calls in, the agent works out what they want through real-time speech recognition, checks the schedule or verifies their insurance, and books the appointment, all without it feeling like a robot reading options at you. The hard part was making it actually sound like a conversation: knowing when someone is done talking instead of just pausing, and keeping the response fast enough that there is no awkward gap.

What I built

  • Built the voice pipeline, the scheduling integration and the insurance verification end to end.
  • Turn-taking that tells a finished thought from a pause mid-sentence.
  • Response latency kept low enough that the reply lands before the silence gets awkward.
  • Handles a full booking call, insurance check included, start to finish without anyone stepping in.

Made with

  • Real-time speech recognition
  • Voice pipeline
  • Scheduling integration
  • Insurance verification

Where to find it

The code lives in a private repository. Ask me about it.